Valimail Support
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Knowledge base
Email Authentication Fundamentals
DNS: The Single Source of Truth
10
Why it's safe to point SPF/DKIM/DMARC to Valimail
Valimail DNS Downtime
My DNS provider doesn't allow creation of NS records. What workarounds are possible?
Legal Characters in DNS
Why do some DNS providers not allow Valimail’s NS delegation for DMARC and DKIM?
View all 10
Specific DNS Providers
3
Infoblox DNS
I Use AT&T For DNS And Can't Add The Enforce Records In Their UI
Windows Server DNS Configuration
DMARC: The Gatekeeper
5
M365 overriding DMARC results
What is DMARC?
I pointed to Valimail but don't see any DMARC information in Reporting
DMARC Alignment
DMARC - Strict vs Relaxed alignment
SPF: Who Sent It?
5
SPF Flattening
Working around Vendor Verification of SPF
Valimail SPF Records
What is SPF?
Trailing SPF Includes in Valimail Delegated Domains
DKIM: Who Signed It?
2
How does DKIM work?
What characters are permitted in a DKIM selector?
ARC: Who Forwarded It?
2
What is ARC?
Mailing Lists
General
Release Notes
5
ValiGov Release Notes
Release Notes: Dynamic Portfolios - May 2022
Release Notes: Custom Alerts - May 2022
Release Notes: Account Overview - March 2022
Release Notes: Domain List - March 2022
FAQ
12
Do you have articles for specific senders and their setup? Eg Mailchimp?
Apache Log4j (CVE-2021-44228)
I can't find a sender in the email service provider configuration list
I want to upgrade to a different plan. How do I go about this?
Why is it safe to point SPF/DKIM/DMARC to Valimail?
View all 12
Reports
1
Understanding Executive Reports
Subdomains
1
DNS records on subdomains and when to use them
Enforce
Onboarding Process
11
Enforce Self-Onboarding Guide
When to delegate subdomains to Enforce
Configuration of Internal Sources
Protection of non emailing domains
Pointing a DMARC Record to Valimail
View all 11
General Information
6
What to do about Forwards
What are Known Forwarders?
What are Forwards?
What is the Service Alert feature and how to activate it for Valimail Enforce
What are Internal Sources?
View all 6
Third Party Senders
37
Act-On
Configuring Cloudflare Email Routing
Configuring Hubspot in Valimail
Configuring Marching Order
Constant Contact
View all 37
Troubleshooting
2
O365 ONLINE Console Can Display Warning Error For SPF
Why do I get an "Invalid IP address range" error message when adding a Netblock
DMARC Monitor
Getting Started with Valimail Monitor
4
Getting Started with Valimail Monitor
Getting Started with DMARC Monitor for Twilio SendGrid
Getting Started with Valimail DMARC Monitor for FireEye
Monitor Registration: I registered my domain but I haven't received my invitation yet
Sender Authentication
0
Account Setup
SSO
11
Supported SSO Providers for Valimail
Tutorial: Integrating Valimail with Microsoft Azure AD SSO
Tutorial: How to Integrate Microsoft AD FS with Valimail Enforce
Tutorial: Integrating with a SAML 2.0 SSO Provider
Tutorial: How to Integrate Google SSO with Valimail Products
View all 11
SSO for Government
6
Supported SSO Providers for Valigov
Tutorial: How to Integrate Microsoft AD FS with Valigov
Tutorial: How to Integrate Google SSO with Valigov
Tutorial: How to Integrate IBM Cloud Identity with Valigov
Integrating Valigov Enforce with a SAML 2.0 SSO Provider
View all 6
SSO For Twilio Sendgrid
3
Tutorial: Integrating Valimail for Twilio SendGrid with a SAML 2.0 SSO Provider
Tutorial: Integrating Valimail for Twilio SendGrid with OneLogin
Tutorial: Integrating Valimail for Twilio SendGrid with Okta
User Management
0
Two-Factor Authentication
2
Enabling and Disabling Two-factor Authentication (2FA)
Setting Up 2FA With Authy
Getting started with us
Your account
0
Your documents
0
Authenticate
DNS Configuration
16
I signed up for Valimail Authenticate. What's next?
Setup your DNS records to use Valimail
One-time DNS Configuration for Cloudflare
One-time DNS Configuration for GoDaddy
Domain Connect Auto-DNS instructions for GoDaddy
View all 16
Sender Authentication for Specific Services
44
Configuring Microsoft Office 365 for Valimail Authenticate
Configuring SendGrid for Valimail Authenticate
Configuring Mailchimp for Valimail Authenticate
Configuring CisionPR for Valimail Authenticate
Configuring Google Workspace (G Suite) for Valimail Authenticate
View all 44
Authenticate Product Knowledge
7
Managing DMARC Records & Policies in Authenticate
Welcome to Valimail!
Authenticate Pricing Questions
What to Do with Unidentified Senders
Internal Senders
View all 7
Account Setup
3
Connecting to your Microsoft 365 Mailbox
MFA (Multi-factor authentication) setup in Authenticate
Org domains: What they are, and how to recognize yours
General Sender Authentication
5
Help with "Approve or Deny a Service"
Configuring Senders for DKIM in Authenticate
DKIM Key Management in Authenticate
Understanding Reports in Authenticate
What is an auto-configured service?
SEGs/Forwarders
6
Mailing Lists & Deliverability with DMARC
Problems you may see due to Cisco gateway, and what to do (SEGs/Forwarders)
Problems You May See Due to Forwarders and What To Do
Spamhaus/GreenviewData or another SEG Relaying Incorrectly
Digital Ocean
View all 6
Email & DMARC Education / Best Practice
6
When to switch Enforcement policies
What is DMARC?
What is SPF?
What is DKIM?
DMARC Enforcement advanced options, and why you shouldn't use them
View all 6
Amplify
BIMI & Amplify
2
Getting Started with BIMI and Amplify
Amplify (BIMI) & Logos FAQ
New to EFP
Getting Started in Email Fraud Protect
5
What is the difference between EFP and Valimail?
Getting Started with Symantec Email Fraud Protect
Tutorial: Integration Symantec EFP with Microsoft Azure AD SSO
Supported SSO Providers for Symantec Email Fraud Protect
Tutorial: Integration Symantec EFP with Okta