Valimail Support

DNS: The Single Source of Truth 10

• Why it's safe to point SPF/DKIM/DMARC to Valimail
• Valimail DNS Downtime
• My DNS provider doesn't allow creation of NS records. What workarounds are possible?
• Legal Characters in DNS
• Why do some DNS providers not allow Valimail’s NS delegation for DMARC and DKIM?

See all 10 articles

Specific DNS Providers 3

• Infoblox DNS
• I Use AT&T For DNS And Can't Add The Enforce Records In Their UI
• Windows Server DNS Configuration

DMARC: The Gatekeeper 5

• M365 overriding DMARC results
• What is DMARC?
• I pointed to Valimail but don't see any DMARC information in the Authentication Report Screen
• DMARC Alignment
• DMARC - Strict vs Relaxed alignment

SPF: Who Sent It? 5

• SPF Flattening
• Working around Vendor Verification of SPF
• Valimail SPF Records
• What is SPF?
• Trailing SPF Includes in Valimail Delegated Domains

DKIM: Who Signed It? 2

• How does DKIM work?
• What characters are permitted in a DKIM selector?

ARC: Who Forwarded It? 2

• What is ARC?
• Mailing Lists

Onboarding Process 11

• Enforce Self-Onboarding Guide
• When to delegate subdomains to Enforce
• Configuration of Internal Sources
• Protection of non emailing domains
• Pointing a DMARC Record to Valimail

See all 11 articles

General Information 4

• What to do about Forwards
• What are Known Forwarders?
• What are Forwards?
• What is the Service Alert feature and how to activate it for Valimail Enforce

Third Party Senders 24

• SendGrid
• MailChimp: How to Enable DKIM
• Salesforce CRM
• Microsoft 365 - DKIM
• Salesforce Marketing Cloud

See all 24 articles

Troubleshooting 2

• O365 ONLINE Console Can Display Warning Error For SPF
• Why do I get an "Invalid IP address range" error message when adding a Netblock

Getting Started with Valimail Monitor 4

• Getting Started with Valimail Monitor
• Getting Started with DMARC Monitor for Twilio SendGrid
• Getting Started with Valimail DMARC Monitor for FireEye
• Monitor Registration: I registered my domain but I haven't received my invitation yet

Sender Authentication 0

FAQ 11

• Do you have articles for specific senders and their setup? Eg Mailchimp?
• I can't find a sender in the email service provider configuration list
• I want to upgrade to a different plan. How do I go about this?
• Why is it safe to point SPF/DKIM/DMARC to Valimail?
• Why is my downloaded report for Unidentified Senders blank?

See all 11 articles

Admin Tasks 0

SSO 11

• Supported SSO Providers for Valimail
• Tutorial: Integrating Valimail with Microsoft Azure AD SSO
• Tutorial: How to Integrate Microsoft AD FS with Valimail Enforce
• Tutorial: Integrating with a SAML 2.0 SSO Provider
• Tutorial: How to Integrate Google SSO with Valimail Products

See all 11 articles

SSO for Government 6

• Supported SSO Providers for Valigov
• Tutorial: How to Integrate Microsoft AD FS with Valigov
• Tutorial: How to Integrate Google SSO with Valigov
• Tutorial: How to Integrate IBM Cloud Identity with Valigov
• Integrating Valigov Enforce with a SAML 2.0 SSO Provider

See all 6 articles

SSO For Twilio Sendgrid 3

• Tutorial: Integrating Valimail for Twilio SendGrid with a SAML 2.0 SSO Provider
• Tutorial: Integrating Valimail for Twilio SendGrid with OneLogin
• Tutorial: Integrating Valimail for Twilio SendGrid with Okta

User Management 0

Two-Factor Authentication 2

• Enabling and Disabling Two-factor Authentication (2FA)
• Setting Up 2FA With Authy

Your account 0

Your documents 0

DNS Configuration 15

• Setup your DNS records to use Authenticate
• One-time DNS Configuration for Cloudflare
• One-time DNS Configuration for GoDaddy
• Domain Connect Auto-DNS instructions for GoDaddy
• One-time DNS Configuration for Network Solutions

See all 15 articles

Sender Authentication for Specific Services 42

• Configuring Microsoft Office 365 for Valimail Authenticate
• Configuring SendGrid for Valimail Authenticate
• Configuring Mailchimp for Valimail Authenticate
• Configuring CisionPR for Valimail Authenticate
• Configuring Google Workspace (G Suite) for Valimail Authenticate

See all 42 articles

Authenticate Product Knowledge 5

• Managing DMARC Records & Policies in Authenticate
• Authenticate Pricing Questions
• What to Do with Unidentified Senders
• Internal Senders
• FAQ: I signed up for Monitor not Authenticate. Can I switch over?

Account Setup 3

• Connecting to your Microsoft 365 Mailbox
• MFA (Multi-factor authentication) setup in Authenticate
• Org domains: What they are, and how to recognize yours

General Sender Authentication 5

• Help with "Approve or Deny a Service"
• Configuring Senders for DKIM in Authenticate
• DKIM Key Management in Authenticate
• Understanding Reports in Authenticate
• What is an auto-configured service?

SEGs/Forwarders 6

• Mailing Lists & Deliverability with DMARC
• Problems you may see due to Cisco gateway, and what to do (SEGs/Forwarders)
• Problems You May See Due to Forwarders and What To Do
• Spamhaus/GreenviewData or another SEG Relaying Incorrectly
• Digital Ocean

See all 6 articles

Email & DMARC Education / Best Practice 6

• When to switch Enforcement policies
• What is DMARC?
• What is SPF?
• What is DKIM?
• DMARC Enforcement advanced options, and why you shouldn't use them

See all 6 articles

BIMI & Amplify 2

• Getting Started with BIMI and Amplify
• Amplify (BIMI) & Logos FAQ

Getting Started in Email Fraud Protect 5

• What is the difference between EFP and Valimail?
• Getting Started with Symantec Email Fraud Protect
• Tutorial: Integration Symantec EFP with Microsoft Azure AD SSO
• Supported SSO Providers for Symantec Email Fraud Protect
• Tutorial: Integration Symantec EFP with Okta