How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Getting Started (4)
Getting Started (2)
User Guide (11)
Adding a DKIM Key in Enforce
Configuration of Internal Sources
How do I manage the DMARC record in Valimail?
See all (8)
Getting Started with BIMI and Amplify
How to Point BIMI to Valimail
Amplify (BIMI) & Logos FAQ
Microsoft Brands Program (Business Profiles) is placed on Hold
SSO for Enforce (11)
SSO for Valigov (7)
SSO for Twilio Sendgrid (3)
MFA Configuration (2)
Valimail Reporting API Documentation
Running Basic Requests for Reporting API in Postman
Important Update: Valimail Authenticate End-of-Life
Offboarding a Domain from Authenticate
Email Authentication Fundamentals
DNS: The Single Source of Truth
Specific DNS Providers (11)
Checking consistency of DNS Servers
Deliverability Advice Questions
DMARC/DKIM NS Records: Why You Shouldn't Be Concerned
Email authentication for multiple DNS views
See all (11)
DMARC: The Gatekeeper
What is DMARC?
DMARC Aggregate Reports
DKIM and SPF alignment: what it is, why it matters and how to fix it
When to switch Enforcement policies
See all (9)
SPF: Who Sent It?
What is SPF?
Valimail SPF Records
Working around Vendor Verification of SPF
Trailing SPF Includes in Valimail Delegated Domains
See all (6)
DKIM: Who Signed It?
What is DKIM?
How does DKIM work?
What characters are permitted in a DKIM selector?
Rotating DKIM keys
ARC: Who Forwarded It?
What is ARC?
Email Service Providers
See all (220)
New sender requirements for customer process documentation
What are Internal Sources?
Secure Email Gateways (SEG)
How to implement DKIM signing in Proofpoint
Implementing Proofpoint Inbound DMARC Policy
Configuring Cloudflare Email Routing
Forwarders and Mailing Lists
Mailing Lists & Deliverability with DMARC
Mailman - Mailing List application
Problems You May See Due to Forwarders and What To Do
What are Forwards?
See all (7)
ValiGov Release Notes (2)
Release Notes: Notification Center - July 2022
Release Notes: Dynamic Portfolios - May 2022
Release Notes: Custom Alerts - May 2022
Release Notes: Account Overview - March 2022
See all (6)
Apache Log4j (CVE-2021-44228)
Does Enforce DNS support Anycast?
Does Enforce DNS support DNSSEC signing of responses?
How to access and navigate the Valimail Customer Portal
See all (8)
M365 overriding DMARC results
O365 ONLINE Console Can Display Warning Error For SPF
Why do I get an "Invalid IP address range" error message when adding a Netblock
I can't find a sender in the email service provider configuration list
I pointed to Valimail but don't see any DMARC information in Reporting
See all (12)
If I point SPF to Valimail, will that cause mail delivery problems?
I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that?
I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that?
How does the Valimail SPF Macro actually work?
I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now?
See all (13)
How to change policy on a specific subdomain