SPF(not supported)

This article covers the SPF and DKIM authentication processes for SC Networks Evalanche and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your SC Networks Evalanche emails

1. Log into your SC Networks Evalanche admin account.

2. In the folder navigation, go to Settings -> Domain/DKIM and click on + New.

Domain/DKIM page

3. Enter and save the sending domain name.

domain name field

4. Click on Generate DKIM key pair to generate a new DKIM key pair. If you want to use a DKIM key other than the one generated by the system, please enter it in the "Private Key" and "Public Key" fields.

5. You enter the DNS TXT entry (highlighted in yellow) in the DNS of the sender address domain. You must never pass on the private key or send it by eMail.

DKIM key details

Important: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce, like shown in the next section of this article.

6. You can view the validity of the entry directly in the system. However, this may take 1-2 days until Valid appears here (due to DNS propagation), even if the entry has been set correctly.

domain validation page

You can also find the instructions on how to set up DKIM and SPF for SC Networks Evalanche, here.

Add an SC Networks Evalanche DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with SC Networks Evalanche and then click Add.

add a dkim key in Enforce

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your SC Networks Evalanche emails

Once you establish that SC Networks Evalanche is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

3. Choose SC Networks Evalanche from the list of configurable senders and then click Enable:

add a service to the authorized list in Valimail

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.