This article covers the SPF and DKIM authentication processes for Action Network and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Action Network as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform.

In order for you to setup DKIM in Action Network for your domain, you will email them at [email protected] and tell them what you use for your reply-to, meaning your domain.

They will send your domain to SendGrid (which delivers their emails). SendGrid will give them your public key which they will then share with you.

You will need to add the public key (CNAME records) to your DNS records.

Important: If you manage DKIM for this domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail and the 3rd CNAME record in your DNS.

Email them back when you’ve added their records to your DNS and Valimail. They will verify that you did this correctly.

Use that domain in all of your reply-tos.

You can also find the instructions on how to set up DKIM and SPF for Action Network, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Action Network is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.