This article covers the SPF and DKIM configuration process for Acquia Cloud and how they are managed in Valimail. Because this service leverages Amazon SES's email infrastructure, it requires additions to your DNS records outside of the Valimail platform.

Adding Acquia Cloud as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Acquia Cloud infrastructure and typically the DKIM keys will be added in the Valimail platform.

To configure and verify an email sending domain:

1. Sign in to the Cloud Platform user interface and select the application for which you want to configure the domain.

2. In the navigation pane, click Email.

3. On the Platform Email page, on the Domain Verification tab, click ADD DOMAIN.

4. In the Add domain dialog box, in the Domain to add field, enter the domain name that you want to configure, and click ADD DOMAIN.

The Platform Email page displays the following message:

The domain has been registered.

5. In the Email domain verification list, verify that the new domain shows the Verification pending status.

6. Click the expand arrow for the domain to view the type, status, and value of the DNS records.

The list of DNS records includes:

At this step, the status of the entries is Verification pending.

NOTE: The only action needed in Valimail will be to add the 3 CNAME DKIM keys and also to add the Acquia Cloud service in your Enabled Senders list.

7. From the VALUE column of the list, copy all strings and add the CNAME DKIM keys to Valimail Enforce and the rest of the records in your DNS provider.

8. Wait until all the DNS records are verified.

Verification of the DKIM keys in Enforce is instant - the DNS records may take up to 72 hours.

9. On the Domain Verification tab, verify the status of the domain and do one of the following:

If the status is OK, associate the domain to the application.

You can also find the instructions on how to set up DKIM and SPF for Acquia Cloud here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Acquia Cloud is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.