Troubleshooting
If an email is delivered to the inbox in M365 even though the email fails DMARC, the first thing to look for is the Antispam Report in the headers of the em...
Tue, 30 May, 2023 at 10:02 AM
Some Valimail Enforce customers may see an error in the O365 Online Admin console around their domain's SPF TXT record if they are using Valimail's ...
Thu, 24 Aug, 2023 at 7:11 AM
In the Enforce UI the configuration section for enabling Netblocks is intended for users to add external and routable IP addresses or ranges of addresses. ...
Tue, 30 May, 2023 at 10:02 AM
We frequently get asked about unalignable senders: What should I do about a sender that is not alignable? I want to enable a sender for my domain, but ...
Mon, 8 Mar, 2021 at 11:44 AM
DMARC data comes from inboxes receiving your mail. They aggregate this data and send it every 24 hours. If you have just started with Valimail, you may not ...
Wed, 3 Nov, 2021 at 10:05 AM
Question: The Unidentified Senders CSV report I downloaded is blank. But I see data in the UI under the Unidentified Senders section in the Authentication ...
Thu, 6 Aug, 2020 at 4:45 PM
You have successfully implemented SPF, DKIM, and DMARC in your environment. But DMARC fails from your domain lands in the junk folder of a user in Exchange ...
Tue, 10 Jan, 2023 at 9:05 AM
Some Valimail customers have noticed on some security sites that various DNS, DMARC, and SPF records may be reported as "problematic" for users. ...
Tue, 8 Jun, 2021 at 5:28 PM
You are never locked into using Valimail Enforce. Valimail does not control your DNS, so you can switch to managing your SPF, DKIM, and/or DMARC yourself (o...
Tue, 19 Jul, 2022 at 2:02 PM
While looking at traffic from Unidentified Senders, you may come across various ladwp.com hostnames that are sending mail on behalf of your organizatio...
Tue, 30 May, 2023 at 10:25 AM