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Valimail Enforce Offboarding Process
Valimail Enforce Offboarding Process

Offboarding process for removing your domains from Valimail Enforce

Updated over 7 months ago

You are never locked into using Valimail Enforce. Valimail does not control your DNS, so you can switch to managing your SPF, DKIM, and/or DMARC yourself (or switch to another vendor) at any time by simply changing your DNS.

In the case that you’d like to leave Valimail, the following steps can be taken:

  1. NOTIFY VALIMAIL OF INTENT TO LEAVE

    1. Open as upport ticket with Valimail at https://support.valimail.com

    2. Indicate if you would like to continue to use Valimail’s free DMARC Monitor product

  2. CAPTURE LIST OF ENABLED SERVICES

    1. Take notes or screenshots of all services and netblocks that have been configured in Valimail

    2. Ensure you capture this data for all domains/sub-domains

  3. CAPTURE AND RECREATE ALL DKIM KEYS

    1. Document the keys and values for all configured DKIM keys in Valimail

    2. Publish the DKIM key sand values in your DNS

    3. Do this for all domains/sub-domains

  4. CREATE SPF RECORD IN YOUR DNS

    1. Formulate SP Frecords for all domains/sub-domains and list the include statements and IP addresses for the services you captured from Step 2

    2. Publish the updated SPF records to your DNS

    3. Make sure to remove all references to Valimail

  5. STOP POINTING DKIM TO VALIMAIL

    1. Ensure that you’ve published all your DKIM keys from Step3 in your DNS

    2. Remove the NS record in your DNS for _domainkey

    3. Ensure performing this for all domains/sub-domains

  6. STOP POINTING DMARC TO VALIMAIL (SKIP this step If you intend to continue using Valimail’s free DMARC Monitor TM product)

    1. Capture the existing DMARC TXT record and preserve your policy

    2. Remove the NS record in your DNS for _dmarc

    3. Publish the DMARC TXT record for your domain

    4. Ensure performing this for all domains pointed to Valimail

  7. NOTIFY VALIMAIL OF STEPS COMPLETION

    1. Alert Valimail that the steps above were completed via your support ticket at https://support.valimail.com

NOTE: Steps 4, 5 and 6 must be performed in a timely manner or you could run the risk of deliverability issues

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