This article covers the SPF and DKIM authentication processes for SchoolMessenger and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
TABLE OF CONTENTS
- Configuring DKIM authentication for your SchoolMessenger emails
- Add a SchoolMessenger DKIM key in Enforce
- Configuring SPF authentication for your SchoolMessenger emails
Configuring DKIM authentication for your SchoolMessenger emails
SchoolMessenger uses a standard default DKIM setup. Here are the steps you need to do in order to make sure DKIM has been set up for your domain:
1. Below is the default CNAME record (where example.com is your domain):
spe1._domainkey.example.com CNAME spe1._domainkey.spe.schoolmessenger.com
2. Add the above DKIM key in Valimail Enforce.
3. Add SchoolMessenger as an approved sender in Valimail Enforce.
4. Please let SchoolMessenger Solutions Support know once these DNS changes have been made.
SchoolMessenger Solutions Support
You can find the instructions to set up DMARC for SchoolMessenger here.
Add a SchoolMessenger DKIM key in Enforce
You can find more detailed information on how to add a DKIM key in Valimail Enforce here.
Configuring SPF authentication for your SchoolMessenger emails
We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.
As always, if you have any questions, please don't hesitate to submit a ticket.