Solarwinds Mail Assure (N-Able)

How to set up DMARC for Solarwinds Mail Assure (N-Able) in Valimail

Updated over a week ago

This article covers the SPF and DKIM authentication processes for Solarwinds Mail Assure (N-Able) and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Configuring DKIM authentication for your Solarwinds Mail Assure (N-Able) emails

Generate a DKIM certificate in the Solarwinds Mail Assure Control Panel

  1. Login to Mail Assure to the Domain Level Control Panel.

  2. Select Outgoing -> DKIM

  3. Choose the DKIM key length.

    The recommendation is to use 2048, if your DNS accepts it

  4. Enter the DKIM selector and click on Generate and save new private/public pair

    The DKIM selector can be whatever you want it to be.

  5. Once the key has been generated, create a TXT DNS record on the hostname, for example for:



    • selector1 is what was entered into the DKIM selector field in Mail Assure

    • _domainkey remains as it is

    • example.invalid is replaced by your domain name

    And enter value of this DNS record equal to the key given in the green box in Mail Assure e.g.

    v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMXXXXXXcqo8bs5hLiVqaraXopOAxV+1RAD5PolF4r7u1UPMmEnBo+ncGRxRN5W7vc01yeePr5D118gJPIFaeWz0fLKFORPYr44dWqCJuWhVz/BOg/+ih+1z1kCu6pfqP3Fkvh10ALsv8bDQRsfLY62s2Rc+r+1hJlVH5KpOxQ9BNDWO2g51iMjIJ4xCSnaNavZqEHyQSUmmi/mtJa/8tNRZ/ZxQOOh76mz2/9tlKHynns58cjfeVD+OszAdMjVxWigDCYIuv1XeLqjwZcrroPBJ4o/KAS/typvOn3BCsgSr5L2UmJmZnzSEhyiFGcwCT8owIDAQAB;

  6. In the Mail Assure's Outgoing -> Manage Outgoing Users/Authentication page for your Outgoing User/Authentication Method (see Outgoing Users/Authentication Methods), edit this to enter what was used in step #4 in the DKIM Selector field

Important: If you do not change the DKIM selector in the Outgoing Settings page to the one used in the DKIM key generation page, no DKIM signing will be done by the filter.

You can also find the instructions on how to set up DKIM and SPF for Solarwinds Mail Assure (N-Able), here and here.

Add a Solarwinds Mail Assure (N-Able) DKIM key in Valimail

You can find more detailed information on how to add a DKIM key in Valimail, here:

Configuring SPF authentication for your Solarwinds Mail Assure (N-Able) emails

Once you establish that Solarwinds Mail Assure (N-Able) is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

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