This article covers the SPF and DKIM authentication processes for SchoolMessenger and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

SchoolMessenger uses a standard default DKIM setup. Here are the steps you need to do in order to make sure DKIM has been set up for your domain:

1. Below is the default CNAME record (where example.com is your domain):

spe1._domainkey.example.com CNAME spe1._domainkey.spe.schoolmessenger.com

2. Add the above DKIM key in Valimail Enforce.

3. Add SchoolMessenger as an approved sender in Valimail Enforce.

4. Please let SchoolMessenger Solutions Support know once these DNS changes have been made.

SchoolMessenger Solutions Support

Phone: 800-920-3897

Email: [email protected]

You can find the instructions to set up DMARC for SchoolMessenger here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that SchoolMessenger is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.