SPF(supported) (dedicated subdomain)
DKIM(recommended)



This article covers the SPF and DKIM authentication processes for SALESmanago and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.



TABLE OF CONTENTS





Configuring DKIM authentication for your SALESmanago emails


In order to set up DKIM signing with SALESmanago for your domain, you must the following DNS records in the fields below:


Domain host:  salesmanago._domainkey.yourdomain.com (where as yourdomain.com you enter a name of the domain for which you want to add the entry).

Type: CNAME.

Value: salesmanago._domainkey.smgrid.com.

Domain host:  salesmanago2._domainkey.yourdomain.com (where as yourdomain.com you enter a name of the domain for which you want to add the entry).

Type: CNAME.

Value: salesmanago2._domainkey.smgrid.com.


After the DKIM keys are added, you need to make sure the key are verified, contact your Project Manager from SALESmanago or go to the E-mail Marketing dashboard.



You can also find the instructions on how to set up DKIM and SPF for SALESmanago, here.






Add a SALESmanago DKIM key in Enforce


1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.


    a. Scroll down and add the two DKIM keys in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, CNAME target value, associate the key/s with SALESmanago and then click Add.


add a dkim key in Enforce


You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 






Configuring SPF authentication for your SALESmanago emails


Once you establish that SALESmanago is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.


1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:



3. Choose SALESmanago from the list of configurable senders and then click Enable:


add a service to the authorized list in Valimail


We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.






As always, if you have any questions, please don't hesitate to submit a ticket.