This article covers the SPF and DKIM authentication processes for Mailrelay and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

To configure DKIM for your Mailrelay emails, you will have to access your DNS manager or contact your hosting service to ask them to do it for you.

First, you have to create the subdomain, which has to be exactly:

ipz._domainkey.yourdomain.com

(Always remember to replace “yourdomain.com” with your domain name)

Once you’ve created it, you’ll have to add a CNAME record and redirect it to:

dkim.ipzmarketing.com.

(The “dot” at the end of the string should also be included)

NOTE: If you manage you domain in Valimail, you will need to add the DKIM key on your domain's configuration page in the Valimail platform.

You can also find the instructions on how to set up DKIM and SPF for Mailrelay, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Mailrelay is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.