SPF(supported) / (dedicated subdomain) DKIM(recommended)
This article covers the SPF and DKIM authentication processes for RPost RMail and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
TABLE OF CONTENTS
- Configuring DKIM authentication for your RPost RMail emails
- Add a RPost RMail DKIM key in Enforce
- Configuring SPF authentication for your RPost RMail emails
Configuring DKIM authentication for your RPost RMail emails
To set your company up with DKIM while using RMail, please follow these steps:
1. Download the RMail DKIM Request form which is linked below.
2. Complete the “Company Information” portion of the form.
3. Save the PDF and replace [Company Name] with your company’s name.
4. Log into our support center at https://support.rpost.com/.
5. Press Submit a Ticket.
6. Under Submit a request, select, RMail Support.
7. Select Other RMail Related Support Topic.
8. Enter the subject, DKIM Form - <Your Company Name>.
9. In the Description text box, enter, Please set DKIM up for my company.
10. Upload the RMail DKIM Request document.
11. Press Submit.
An RMail support representative will return the completed DKIM form to you once it is complete.
You can also find the instructions on how to set up DKIM and SPF for RPost RMail, here.
Add a RPost RMail DKIM key in Enforce
1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.
a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key.
b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with RPost RMail and then click Add.
You can find more detailed information on how to add a DKIM key in Valimail Enforce here.
Configuring SPF authentication for your RPost RMail emails
Once you establish that RPost RMail is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.
1. Please go to your domain's Configuration page in Enforce.
2. Click on the + sign from the Enabled Senders section:
3. Choose RPost RMail from the list of configurable senders and then click Enable:
We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.
As always, if you have any questions, please don't hesitate to submit a ticket.