This article covers the SPF and DKIM authentication processes for iCIMS and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

iCIMS does not sent SPF aligned emails by default.

To enable DKIM in iCIMS fro your domain(s), you will need to contact iCIMS by submitting a case to iCIMS Technical Support.

iCIMS will then provide a pair of 2048 bit rate CNAME records to facilitate automatic key rotation. A DKIM key will be hosted in the iCIMS system's DNS.

Specific email domains for sending must be identified. DKIM keys are not automatically portable to just any email domain.

Note: You must specify the email domain(s) the DKIM key will be applied to in your authentication request.

Important Note: Emails will continue to send from the system email domain (e.g., [email protected]) until all email authentication methods have been implemented and validations checks have been passed.

You can also find the instructions on how to set up DKIM and SPF for iCIMS, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that iCIMS is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.