SPF(supported) / (dedicated subdomain) DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Autopilot and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
TABLE OF CONTENTS
- Configuring DKIM authentication for your Autopilot emails
- Add an Autopilot DKIM key in Enforce
- Configuring SPF authentication for your Autopilot emails
Configuring DKIM authentication for your Autopilot emails
1. In Settings, go to Email, then Domain, and then click Configure mail domain:
2. Enter your domain name, e.g. example.com:
3. To complete the setup, five DNS record changes are required to verify ownership of the domain. You may require someone from IT to help with this step as it requires logging into the host provider account where you registered the domain name to make the changes.
Note: do not use the values below, this is just an example. Please use the values listed in your account.
Important: If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce and add the rest of the records in your DNS. In the above example, the TXT DKIM you would need to add in Valimail is smtpapi._domainkey.example.com.
4. Once you've made these changes, you can verify them by clicking Test DNS Setup:
You can also find the instructions on how to set up DKIM and SPF for Autopilot, here.
Add an Autopilot DKIM key in Enforce
Configuring SPF authentication for your Autopilot emails
We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.