SPF(supported) / (dedicated subdomain)

This article covers the SPF and DKIM authentication processes for Autopilot and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your Autopilot emails

1. In Settings, go to Email, then Domain, and then click Configure mail domain:

2. Enter your domain name, e.g. example.com:

3. To complete the setup, five DNS record changes are required to verify ownership of the domain. You may require someone from IT to help with this step as it requires logging into the host provider account where you registered the domain name to make the changes.

Note: do not use the values below, this is just an example. Please use the values listed in your account.

Important: If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce and add the rest of the records in your DNS. In the above example, the TXT DKIM you would need to add in Valimail is smtpapi._domainkey.example.com.

4. Once you've made these changes, you can verify them by clicking Test DNS Setup:

You can also find the instructions on how to set up DKIM and SPF for Autopilot, here.

Add an Autopilot DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with Autopilot and then click Add.

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your Autopilot emails

Once you establish that Autopilot is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

3. Choose Autopilot from the list of configurable senders and then click Enable:

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.