This article covers the SPF and DKIM authentication processes for Mautic and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

To setup DKIM for your Mautic emails, you need to create a new TXT record V. with this format:

mautic._domainkey.example.com (replace example.com with your own.)

For the value, use the following:

v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDXcWoDS4dF2M6Kt03SJFwOpvGO6MroQjLlHJlQvObKz/CW4GJvoCRODOX89sJ1YEcK7G0PtjLqvhstYjL6FY6ISg/2i7Bt6tmp76LERaon61bRydChGJlLkPyBDMw1xnwC8oLm+++pOBtgbwi2UHOMQQ37QVw9/eYVEF6IRMyX6QIDAQAB

NOTE: If you manage you domain in Valimail, you will need to add the DKIM key on your domain's configuration page in the Valimail platform.

After you create the DKIM key record, please contact Mautic support and make sure they enable/verify the key for your domain on their end.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Mautic is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.