This article covers the SPF and DKIM authentication processes for Smartreach and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Step 1: Go to Settings -> Email Accounts -> click on the email address for which you want to setup DKIM.

Step 2: Click on "Configure DKIM Signature"

Step 3: Click on "Generate DKIM Record" to see your DKIM DNS record settings

Step 4: Follow the instructions provided and setup the DKIM TXT record in your domain hosting site's DNS Settings.

Step 5: Once you have updated your DNS accordingly, wait for a few hours, and then come back and click "Check DKIM record & Save".

You can also find the instructions on how to set up DKIM and SPF for Smartreach, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Smartreach is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.