SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Sender and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Sender emails
You can see both SPF and DKIM values in the Domains branch of the Settings section.
You need to navigate to My Account -> Sending Domains then click the Actions button on the right-hand side of the sender you wish to configure.
Include these records into your provider’s DNS settings – when you’re done with the implementation, come back to the domains section and click Verify SPF and DKIM records and Check records. If records were embedded correctly, you will see green checkmarks.
NOTE: If you manage you domain in Valimail, you will need to add the DKIM key/s on your domain's configuration page in the Valimail platform and add any additional records in your DNS.
You can also find the instructions on how to set up DKIM and SPF for Sender, here.
Add a Sender DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Sender emails
Once you establish that Sender is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.