This article covers the SPF and DKIM authentication processes for Zoho Cliq and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

In the Custom Email screen, under Step 1 fill in the display name and email address you want and click on the Save button.

The second step is to verify your email domain. All you have to do is copy the values displayed on the screen, enter them under CNAME records in your DNS hosting provider and save it, come back to Cliq and click on Verify.

NOTE: If you manage you domain in Valimail, you will need to add the DKIM key on your domain's configuration page in the Valimail platform.

The final step is to verify DKIM. This is for email authentication and also to prevent spam and spoofing. This procedure is similar to the previous domain verifying method. You will have to copy the values on screen and configure it under TXT record in your DNS hosting provider.

You can also find the instructions on how to set up DKIM and SPF for Zoho Cliq, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Zoho Cliq is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.