SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Zoho People and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Zoho People emails
Steps to configure DKIM for a domain or from address
Navigate to Settings > Domains under General
Click Get under DKIM Details.
Update the DKIM data in DNS as a TXT record.
Once the TXT is added successfully, allow some time for the changes to be reflected in the DNS servers.
Ensure DKIM data has been updated properly. This may take a while.
Click Get under DKIM Details once more to confirm.
Note: For all the from addresses added, it is is recommended that a verified domain is used with DKIM authentication completed. This ensures an hassle free and secure experience. The above steps are used for domain verification and DKIM authentication
You can also find the instructions on how to set up DKIM and SPF for Zoho People, here.
Add a Zoho People DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Zoho People emails
Once you establish that Zoho People is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.