SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Zoho Marketing Automation and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Zoho Marketing Automation emails
Add your sender domain.
Copy the SPF and DKIM TXT records from your Zoho Marketing Automation account.
Add the SPF and DKIM TXT records to the DNS server.
Authenticate your domain in your Zoho Marketing Automation account after adding the SPF and DKIM TXT records to the DNS server.
Let's dive deep and learn more setting up SPF and DKIM TXT records.
Add your sender domain
Log in to your Zoho Marketing Automation account.
Click Settings next to the notification icon.
Under Marketing Channels, click Emails.
Select the Senders and Authentication tab and click Add Sender.
Enter the email address [email protected].
Add multiple sender addresses separated by a comma, semicolon, space or enter each address on a new line.
Click Save.
Zoho Marketing Automation identifies the sender address as [email protected] and its domain as zylker.com as shown below.
To verify your email addresses, log in to your email client and open the verification email sent by Zoho Marketing Automation.
Click the Verify your email address button in the email to complete the verification process.
Once verified, you will find your sender address (Example: [email protected]) listed under the Senders and Authentication tab.
Copy SPF and DKIM record values from Zoho Marketing Automation
Only the organization's admin has the privilege to access domain authentication settings. You can contact your organization's admin and ask them to help you authenticate your sender domain.
Click Settings next to the notification icon.
Under Marketing Channels, click Emails.
Select the Senders and Authentication tab and click Setup next to your domain.
On the Setup SPF/DKIM page, click the Copy icon next to the SPF and DKIM text records.
After copying the SPF and DKIM record values, add them to the DNS server. After adding the SPF and DKIM TXT records to the DNS server, verify your domain in your Zoho Marketing Automation account.
NOTE: If you manage you domain in Valimail, you will need to add the DKIM key on your domain's configuration page in the Valimail platform.
You can also find the instructions on how to set up DKIM and SPF for Zoho Marketing Automation, here.
Add a Zoho Marketing Automation DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Zoho Marketing Automation emails
Once you establish that Zoho Marketing Automation is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.