This article covers the SPF and DKIM authentication processes for Applied Innovations and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Log into SmarterMail as the Primary Domain Email Administrator for your domain. (If you have never set up an email administrator, please contact Applied Innovations Support Department and let us know which email user you’d like set up as the Email Domain Administrator)

Once logged in, click the Settings button:

Expand the Domain Settings folder, and then the Advanced Settings folder, and click DomainKeys:

Make sure "Enable DomainKey Signing" is checked ON, and then click the Certificate tab:

In the "Selector" field, type your domain name without the extension (i.e. – for acme-hosting.net, just enter acme-hosting), and click the Generate Key button.

The other fields will auto-populate:

Click the ‘Save‘ button.

This is the information you will need for the following steps when you enter this information into your Domain’s DNS Zone:

You can also find the instructions on how to set up DKIM and SPF for Applied Innovations, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Applied Innovations is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.