This article covers the SPF and DKIM authentication processes for Vtiger and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

1. Login to the admin Vtiger CRM panel.

2. Click on Dashboard and go to Settings.

3. Navigate to the Email Settings on the settings page.

4. Click on the Edit option in the top right corner of the page.

5. Scroll down to the sender authentication domain section.

6. Click on the View button besides your domain tab.

7. Copy the DKIM record and add it to your DNS.

Note: If you manage you domain in Valimail, you will need to add the DKIM key on your domain's configuration page in the Valimail platform.

You can also find the instructions on how to set up DKIM and SPF for Vtiger, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Vtiger is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.