This article covers the SPF and DKIM authentication processes for FreeAgent and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

FreeAgent leverages Postmark's SPF and DKIM authentication structure.

To setup DKIM for your FreeAgent emails, please contact the FreeAgent support team at [email protected] and ask them to turn on DKIM for your domain and to provide you with the DKIM key record.

You can also find the instructions on how to set up SPF for FreeAgent, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that FreeAgent is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.