This article covers the SPF and DKIM authentication processes for ReachMail and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

1. Navigate to your Account tab, select Campaign Settings, and choose Domain Authentication.

2. Enter your sub-domain (if applicable) and your domain on this page. Once you've entered your information, you will click on the + Add DKIM Key button.

3. Once you've added a DKIM domain, our system will offer you instructions on setting up SPF and DKIM. On the left, you will see the SPF record and on the right, your DKIM instructions.

4. You will need to make these changes on your DNS. Once you've made the necessary changes, you should wait about 10 minutes and use the Check SPF Record and Check DKIM Record buttons. You will see green success messages if the installation was successful.

Important: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce.

You can also find the instructions on how to set up DKIM and SPF for ReachMail, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that ReachMail is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.