SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for GreenRope and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your GreenRope emails
Please follow these instructions to set up a DKIM record for your domain.
Log in to your DNS Manager
Select the domain you wish to update
Add a CNAME record as follows:
In Host field, add: kesq._domainkey
In Text field, add: dkim.stgi.net
Save the record
NOTE: If you manage you domain in Valimail, you will need to add the CNAME DKIM key on your domain's configuration page in the Valimail platform.
You can also find the instructions on how to set up DKIM and SPF for GreenRope, here.
Add a GreenRope DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your GreenRope emails
Once you establish that GreenRope is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.