This article covers the SPF and DKIM authentication processes for Mailjet by Sinch and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

1. Log in your Mailjet account and go to Mailjet -> Account -> Domain.

From your Sending Domain Authentication page, you will find all your sending domains and their SPF & DKIM statuses. (Every time you add a sending email address or domain, the domain will be added to the Sending Domain Authentication page).

2. For the domain you want to authenticate, click on Manage to view the SPF & DKIM values.

3. Copy the DKIM selector and DKIM XTXT value of the key from the Manage window.

4. Add the DKIM key in Valimail Enforce and also add Mailjet to your Enabled Senders list in Enforce.

5. Once you have added the DKIM key and the Mailjet service on your Configuration page in Enforce, go back to your Mailjet page and click the Force Refresh button.

6. Once your domain has been authenticated, you will see the green your record looks good message.

Note: You need to force a refresh to check the status as Mailjet does not automatically check for SPF & DKIM changes.

You can find the instructions on how to set up DKIM and SPF for Mailjet here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Mailjet is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.