This article covers the SPF and DKIM authentication processes for Autopilot and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

1. In Settings, go to Email, then Domain, and then click Configure mail domain:

2. Enter your domain name, e.g. example.com:

3. To complete the setup, five DNS record changes are required to verify ownership of the domain. You may require someone from IT to help with this step as it requires logging into the host provider account where you registered the domain name to make the changes.

Note: do not use the values below, this is just an example. Please use the values listed in your account.

Important: If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail and add the rest of the records in your DNS. In the above example, the TXT DKIM you would need to add in Valimail is smtpapi._domainkey.example.com.

4. Once you've made these changes, you can verify them by clicking Test DNS Setup:

You can also find the instructions on how to set up DKIM and SPF for Autopilot, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Autopilot is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.