SPF(supported) (dedicated subdomain)

This article covers the SPF and DKIM authentication processes for Accredible and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Accredible as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform.


Configuring DKIM authentication for your Accredible emails

Accredible uses SendGrid for email delivery. SendGrid sets the return path on any email that's delivered to your recipients to match our domain.

In order to set up DKIM in Accredible for your domain, you will need to contact Accredible's Support team at support@accredible.com

They will generally provide you with 3 CNAME records to be added in your DNS

Important: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail and the 3rd CNAME record, in your DNS.

You can also find the info on how to set up DKIM and SPF for Accredible, here.

Add an Accredible DKIM key in Valimail

1. Go to your domain's Configuration page in Valimail and publish the newly created DKIM key.

    a. Scroll down and add the two DKIM keys in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, CNAME target value, associate the key/s with Accredible and then click Add.

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your Accredible emails

Once you establish that Accredible is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Valimail.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

3. Choose Accredible from the list of configurable senders and then click Enable:

add service to authorized list in Valimail

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.