This article covers the SPF and DKIM authentication processes for MarketingPlatform and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your MarketingPlatform emails

If there is no DKIM for MarketingPlatform, you will receive an error message on this.

If you click on the info button, you will get the option to create a DKIM value for your domain.

DKIM also needs to be created as a TXT-record in your DNS administration. However, it is important to note that the domain/hostname in this setup contains nothing but just the domain – most often you will always see emp._domainkey. in front of your domain when DKIM is used for MarketingPlatform.

Important: If you manage DKIM in Valimail for your domain, you will need to add this DKIM TXT key on your domain's Configuration page in Valimail Enforce.

You can also find the instructions on how to set up DKIM and SPF for MarketingPlatform, here.

Add a MarketingPlatform DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with MarketingPlatform and then click Add.

Add a DKIM key in Enforce

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your MarketingPlatform emails

Once you establish that MarketingPlatform is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

3. Choose MarketingPlatform from the list of configurable senders and then click Enable:

Add an authorized service in Valimail

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.