SPF(supported)
DKIM(recommended)

This article covers the SPF and DKIM authentication processes for Webpower and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Configuring DKIM authentication for your Webpower emails

You can find DKIM records in the following places in Webpower:

[local_domain]: this is the domain of the sender address you want to use (Setup > Sender Addresses > FROM address > Click "Insert" to access the dropdown list of Sender Domains)
[license_name]: You can find this in the URL of your Webpower account: licensename.webpower.eu

Preferred DNS settings for Webpower use

type     A

name     [local_domain] record   91.197.72.2

5type     MX

name     [local_domain]record   virtualmail.webpower.euprio    

10type     TXT

name     [local_domain]record   "v=spf1 a mx include:virtualmail.webpower.eu ~all"

DKIM record 1

type     CNAME

name     wps1._domainkey.[local_domain]record   wps1._domainkey.[license_name].webpower.eu.

DKIM record 2

type     CNAME

name     wps2._domainkey.[local_domain]record   wps2._domainkey.[license_name].webpower.eu.

NOTE: The parts [local_domain] and [license_name] are specific to you and therefore need to be adjusted.

NOTE: If you manage you domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's configuration page in the Valimail platform and then add all the other records in your DNS.

You can also find the instructions on how to set up DKIM and SPF for Webpower, here.

Add a Webpower DKIM key in Valimail

You can find more detailed information on how to add a DKIM key in Valimail, here:

Add a DKIM key in Valimail

Configuring SPF authentication for your Webpower emails

Once you establish that Webpower is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Enabling a sender for SPF in Valimail

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.