This article covers the SPF and DKIM authentication processes for Zoho Invoice and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your Zoho Invoice emails

1. Go to Settings -> Emails -> Sender Email Preferences.

2. Click Authenticate Now -> next to the domain that you want to authenticate.

3. Copy the SPF record from the pop-up that follows and add it to your domain's DNS settings.

4. Next, copy the Host Name and Value for the DKIM record and add it to the DNS settings of your domain name provider.

Important: If you manage SPF and DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's configuration page in Valimail Enforce. Also, you will need to add Zoho Invoice in your domain's Enabled Senders list in Valiamil Enforce.

5. Once you’ve added both the SPF and DKIM records, click Validate.

Zoho Invoice SPF and DKIM records

You can also find the instructions on how to set up DKIM and SPF in Zoho , here.

Add a Zoho Invoice DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with Zoho Invoice and then click Add.

Add a DKIM key in Valimail

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your Zoho Invoice emails

Once you establish that Zoho Invoice is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

3. Choose Zoho Invoice from the list of configurable senders and then click Enable:

Add an authorized sending service in Valimail

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.