This article covers the SPF and DKIM authentication processes for Centercode and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your Centercode emails

In order to set up DKIM for your domain in Centercode , please reach out to Centercode support through the live chat widget located within your Centercode implementation or email help@centercode.com. Please include your centercode URL in the request (e.g. yoursite.centercode.com).

Centercode IT will return a public key meant for your IT and your IT must create a DKIM record in the format of:

"cc._domainkey.<your company's domain>.com"

"v=DKIM1;k=rsa; p="<the public key provided to you>"

You will then need to add that TXT DKIM key in your domain's Configuration page in Valimail Enforce.

You can also find the instructions on how to set up DKIM and SPF for Centercode, here.

Add a Centercode DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with Centercode and then click Add.

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You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your Centercode emails

Once you establish that Centercode is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

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3. Choose Centercode from the list of configurable senders and then click Enable:

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We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.