This article covers the process of authenticating emails sent from the Greevelope service on behalf of your organization's domain(s) and how the authentication records are managed in Valimail.

Greenvelope uses a single standard TXT DKIM key:

gv._domainkey

"v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCl43nwaq3SW8v7Bu5OWdVfWlfGg7tDC3OUqoldlUwW1dZH1DCbYXUBoI7aKtAdlbU8+4DUK53vTUrb6rQVbeoL9lQ9596e/Vt3HwqViOTSfM8WQuCXqkDN2D+q73wJ6y9DgpAFVONwIIVWd8jZQ32+AAGiB7FJngjXyyA6Y97dCwIDAQAB"

Once the DKIM key has been added to the Valimail Platform please perform these steps within Greenvelope Admin Console:

1. Go to the Details tab.

2. Go to Information.

3. Open the Advanced Options dropdown.

4. Click to purchase/turn on this feature.

Note: Screenshot from the Vendor's configuration page.

You can also find the instructions on how to set up DKIM here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Greenvelope is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.