This article covers the SPF and DKIM authentication processes for Oracle Eloqua and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
TABLE OF CONTENTS
- Configuring DKIM authentication for your Oracle Eloqua emails
- Add an Oracle Eloqua DKIM key in Enforce
- Configuring SPF authentication for your Oracle Eloqua emails
- Enable SPF alignment in Oracle Eloqua for your domain
Configuring DKIM authentication for your Oracle Eloqua emails
To use DKIM, your company must acquire a Branding & Deliverability package from Oracle Eloqua and submit a DKIM signing request to them. Depending on the plan you've purchased, you can request a DKIM signature for 3-20 domains.
To use your corporate domain with Eloqua signature rules which sends emails on behalf of your domain, your IT team will need to add the public key to the corporate domain.
As part of the initial setup, you/your IT team will receive a confirmation email as part of this process. This email will include a link that you need to click as part of the setup process.
You can also find the instructions on how to set up DKIM and SPF for Oracle Eloqua, here.
Add an Oracle Eloqua DKIM key in Enforce
Configuring SPF authentication for your Oracle Eloqua emails
We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.