Oracle Fusion

How to set up DMARC for Oracle Fusion in Valimail

Updated over a week ago
SPF(supported)
DKIM(recommended)

This article covers the SPF and DKIM authentication processes for Oracle Fusion and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Configuring DKIM authentication for your Oracle Fusion emails

Enabling DKIM is a manual process. You must perform this task for each individual Fusion Applications environment for which you want to use DKIM. For example, if you have five Fusion Applications environments, then you must perform this task five times.

  1. Create a service request.

    Use the CSI number you received in the Welcome email when logging service requests. This number identifies your organization, product information and service level agreement with Oracle Support.

  2. Include the following information in the service request.

    • Name of your Fusion Applications environment

    • From email address

    • Key size (1024 or 2048)

    Also mention Doc ID 2702234.1 (DKIM Support for Fusion Applications on OCI) in the service request.

  3. Optional: Specify a DNS selector in the service request.

    The default generated DNS selector uses this format: <env-name>-<region-code>-<date>

    For example: mycompany-iad-20210127

    A DNS selector can contain only letters, digits, periods ("."), and dashes ("-").

  4. Submit the service request.

    Oracle Support responds to your service request with a DKIM-enabled DNS record.

  5. Add the CNAME DNS record to your domain configuration and then update the service request.

    It takes up to 24 hours for Oracle to detect your latest DNS configuration and to begin signing emails using DKIM.

  6. When prompted by the support engineer, verify that the signed email messages are delivered successfully, and then update the support request.

    Oracle Support changes the From email address in your Fusion Applications environment to the new DKIM-enabled address.

You can also find the instructions on how to set up DKIM and SPF for Oracle Fusion, here.

Add an Oracle Fusion DKIM key in Valimail

You can find more detailed information on how to add a DKIM key in Valimail, here:

Configuring SPF authentication for your Oracle Fusion emails

Once you establish that Oracle Fusion is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

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