SPF(supported) DKIM(not supported)
This article covers the SPF authentication process for NICE inContact and how is that managed in Valimail Enforce.
At present time, we have yet to see any evidence that NICE inContact supports actual DKIM implementation.
TABLE OF CONTENTS
- Configuring DKIM authentication for your NICE inContact emails
- Configuring SPF authentication for your NICE inContact emails
- Enable SPF alignment in NICE InContact for your domain
Configuring DKIM authentication for your NICE inContact emails
Although NICE inContact's current documentation states that they have a process of setting up DKIM for your domain, we have yet to see any DKIM implementation for any domain which is using this sending service.
If you are on the verge of setting up DKIM in NICE inContact for your domain and you are managing DKIM in Valimail, please contact us at email@example.com and let us know about your DKIM implementation with NICE inContact.
You can also find the instructions on how to set up SPF alignment on NICE inContact, here.
Configuring SPF authentication for your NICE inContact emails
We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.