SPF(supported) / (dedicated subdomain)

This article covers the SPF and DKIM authentication processes for Emarsys and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Emarsys uses a dedicated subdomain setup.


Configuring DKIM authentication for your Emarsys emails

1. To set up DKIM in Emarsys for your domain, please access this link and fill in the required subdomain and link fields with your correspondent ones as per the example below:

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Name: In the text boxes change the value according to your domain.

2. Once you fill in the info, click on done to get you settings.

Note: You are of your From domain and link domain that are associated with your organization or brand. Please make sure that your domains are properly specified because the fields in the table will be populated based 

Important: If hosting your own replies: you must ensure you can receive all reply emails.

3. Please make sure to add all of the ensuing records in your DNS:

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You can find the instructions on how to set up DKIM and SPF for Emarsys, here.

Add an Emarsys DKIM key in Enforce

Note: If the subdomain you have Emarsys configured on uses other services as well, you will need to manage it in Valimail and publish those 2 Emarsys DKIM keys in the platform.

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the two DKIM keys in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, CNAME target value, associate the key/s with Emarsys, associate the key with your respective subdomain and then click Add.

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You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your Emarsys emails

Once you establish that Emarsys is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

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3. Choose Emarsys from the list of configurable senders and then click Enable:

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We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.