This article covers the SPF and DKIM authentication processes for Inxmail and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

In general, Inxmail recommends using a separate subdomain of your main domain as a sending domain.

Example:

domain: example.com

subdomain: mail.example.com

The Brand Identity Protection agent helps you to correctly set up DKIM signing for your own sender domain, see: Initial set-up: Implementation scenarios.

You can also find the instructions on how to set up DKIM and SPF for Inxmail, here and here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Inxmail is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.