This article covers the SPF and DKIM authentication processes for SendPulse and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your SendPulse emails

1. Go to the SMTP Settings -> Sending Domains tab. Click Create DKIM next to the domain you want to authenticate.

2. In the next window, click Generate.

3. Copy the value from the Public Key Record field.

4. Click Save to save the generated entry and close the window.

5. Add the TXT DKIM key in Valimail Enforce.

6. After you add the DKIM key in Enforce, you can check the entry status directly in your SMTP account. 

Go to the SMTP Settings -> Sending Domains tab. Click the arrow next to the domain you want to verify, and select Verify DKIM.

If you have properly added the DKIM key in Valimail Enforce, you will receive a corresponding message.

You can find the instructions to set up DKIM for SendPulse here.

Add a SendPulse DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the two DKIM keys in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with SendPulse and then click Add.

You can find more detailed information on how to add a DKIM key in Valimail Enforce here.

Configuring SPF authentication for your SendPulse emails

Once you establish that SendPulse is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

3. Choose SendPulse from the list of configurable senders and then click Enable:

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.