Alerts let you set up robust and customizable alert policies for your account configuration and email traffic. Setting up alerts is a great way of making sure you are always up to date with the email traffic activity of your domains.


In this article, we will explore the various types of alerts that can be configured and their importance for your account's health.



TABLE OF CONTENTS


DMARC Policy Alert


This alert will notify you when there are changes to your DMARC policy. You can choose to add this alert for a specific domain or all domains on your account. This alert will let you know if your DMARC enforcement policy changes or if there are issues with your existing DMARC record. 


Alert setup:


1. Log in to the Valimail portal


2. Click on ENFORCE SETTINGS



3. Click on Alerts



4. Click on DMARC Policy on the Type of Alert drop-down menu



5. Click on ADD A CUSTOM ALERT



6. Enter your email address



7. Select a domain from the list



8. Click on ADD CUSTOM ALERT

 



Enabled Senders DMARC Alert


This alert allows you to be notified when an enabled sender on a specified domain hits a certain DMARC pass rate threshold. 


The threshold options are:


  • Passing (95-100%)
  • Partially Passing (51-94%)
  • Failing (0-50%).

These percentages are calculated over a rolling 30-day period. This alert will allow you to keep tabs on senders that might need additional configuration, senders that have had new instances added, or senders that have been configured incorrectly.


Alert setup:


1. Log in to the Valimail portal


2. Click on ENFORCE SETTINGS



3. Click on Alerts



4. Click on Enabled Senders DMARC from the Type of Alert drop-down menu



5. Click on ADD A CUSTOM ALERT



6. Enter your email address, then pick the Domain, Sender, and Authentication rate threshold



7. Click on ADD CUSTOM ALERT

 


Executive Report Alert


This alert allows you to sign up for a notification when a new executive report is available for your account. The executive report will contain an overview of your account's email activity over the selected period of time. This is a great way to keep yourself up to date without logging into the Valimail application.


Alert setup:


 1. Log in to the Valimail portal


2. Click on ENFORCE SETTINGS

 


3. Click on Alerts



4. Click on Executive Report from the Type of Alert drop-down menu



5. Click on ADD A CUSTOM ALERT



6. Enter your email address and select the report cadence



7. Click on ADD CUSTOM ALERT

 



New Service Detected Alert


This alert will send a notification whenever a new service starts sending mail on behalf of your domain(s). We recommend that you review the service and determine if they are legitimate or not.


In most cases, these will not be authorized, but can also mean that someone in your organization is trying to set up a new service without following the proper internal procedure.


Alert setup:


1. Log in to the Valimail portal 


2. Click on ENFORCE SETTINGS


 


3. Click on Alerts

 


4. Click on New Service Detected from the Type of Alert drop-down menu



5. Click on ADD A CUSTOM ALERT

 


6. Enter your email address


7. Click on ADD CUSTOM ALERT

 

 


Record Configuration Change Alert


This alert lets you know when there are any changes to your DMARC, DKIM, or SPF configurations. 


It is very important that your DMARC, DKIM, and SPF records are pointing to Valimail at all times in order to make sure our service can effectively protect your domains and also prevent legitimate traffic from being blocked or quarantined.


DNS downtime or syntax errors resulting from DNS changes can be addressed much faster if this alert is turned on.


Our recommendation is to set up this alert for all domains and all record types.



Alert setup:


1. Log in to the Valimail portal


2. Click on ENFORCE SETTINGS


 


3. Click on Alerts


 


4. Click on Record Configuration Change from the Type of Alert drop-down menu



5. Click on ADD A CUSTOM ALERT


 


6. Enter your email address, select the Domain and the record type that you wish to monitor



7. Click on ADD CUSTOM ALERT

 


Suspicious Sending Alert


This alert lets you know when the amount of traffic from Unidentified IPs reaches a certain predetermined threshold. 



This type of traffic will be malicious most of the time, but there can be situations where legitimate traffic from a newly configured email system will show up in the Unidentified Senders section. 

In this scenario, we recommend reaching out to our support team, who can facilitate adding the newly configured email system to our catalog or sending services.


This alert can only be configured for domains that are not enforcing DMARC(p=none) and are vulnerable to spoofing attacks. Setting your domain's DMARC policy to quaratine or reject will instruct the receiving email gateways to take action against this type of attacks, and there is no need to worry about it.


Alert setup:


1. Log in to the Valimail portal


2. Click on ENFORCE SETTINGS


 


3. Click on Alerts


 


4. Click on Suspicious Sending



5. Click on ADD A CUSTOM ALERT


 


6. Enter your email address, select the Domain, the Unidentified traffic percentage, and the alert cadence



7. Click on ADD CUSTOM ALERT