This article covers the SPF and DKIM authentication processes for me&u and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

There are two main steps to setting up & authenticating your domain:

Once the above two changes have been made, it can take 24-48 hours to become live.

1. Login to your Connect CRM account and navigate to Settings > Domain Setup.

2. Click "Add A Domain" and specify your domain name (you don't need to include the "www").

3. We'll need to verify the domain name. To do this, provide an email address and click on "Send Verification Link".

The email address provided it must be setup under that domain.

So, if your domain is "myawesomevenue.com" then, your email address must be @myawesomevenue.com

An email will be sent (be sure to check your junk folder) with a verification link. Click on this link to verify the domain.

4. Once verified, navigate back to Settings > Domain Setup and click "TEST DNS" to view the dns updates that are required.

These updates will need to be made on the domain using your domain host's backend platform.

Once you have completed the steps above, and clicked TEST DNS, you will see a table containing the four updates required.

NOTE: If you manage you domain in Valimail, you will need to add the DKIM key/s on your domain's configuration page in the Valimail platform.

You can also find the instructions on how to set up DKIM and SPF for me&u, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that me&u is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.