SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Marigold Engage+ (ex CheetahDigital) and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Marigold Engage+ emails
To setup DKIM for your Marigold Engage+ emails, please contact the Marigold Engage+ support team, here.
They will provide you with the necessary DKIM records for your domain.
NOTE: If you manage you domain in Valimail, you will need to add the DKIM key/s on your domain's configuration page in the Valimail platform.
Add a Marigold Engage+ DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Marigold Engage+ emails
Once you establish that Marigold Engage+ is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.