This article covers the SPF and DKIM authentication processes for Sitecore and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

1. On the menu bar, click the account icon and then click on Settings.

2. On the menu on the left, click Senders.

3. In the SPF/DKIM column you can see which senders have a valid SPF or DKIM signature.

4. Click the sender that you want to set up for SPF and or DKIM.

5. On the SPF tab or the DKIM tab, copy and paste the necessary information to your domain's DNS records.

Note: It takes between 30 minutes to 48 hours before you can move to the next step.

Important: If you manage DKIM and PSF in Valimail, you will need to add the DKIM key on your domain's Configuration page in Valimail Enforce and add Sitecore in your Enabled Senders list.

6. After the DKIM key is added and the Sirecore service is enabled in Valimail, go back to the Sitecore setup and click Verify DNS records.

You can also find the instructions on how to set up DKIM and SPF for Sitecore, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Sitecore is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.