This article covers the SPF and DKIM authentication processes for ActiveTrail and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

1. Dashboard – Visit the ActiveTrail Dashboard>> Click on Account and choose `Settings’>>

ActiveTrail’s email marketing experts can authenticate your account for you. Contact them at +1 (929) 214 1037

2. Settings – Scroll to the bottom of the Settings screen until you see the text “Update default sending profile’s SPF, DMARC & domain keys” and click on it.>>

3. Menu – After you click on the text, a new window will pop up with a list of the four Email authentication protocols. Pick the last item on the list, as it includes all the protocols. Then send the content of the appended message to your IT team or network administrator:

4. Finish – At the final stage, make sure that the authentication was successful. You can contact our support team by calling 03-688505, sending an email or opening a chat.

You can also find the instructions on how to set up DKIM and SPF for ActiveTrail, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that ActiveTrail is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.