SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Netigate and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Netigate emails
Activate and set up DKIM in Netigate
If your organisation supports DKIM you can contact your Account Manager at Netigate and have them enable the DKIM functionality for your Netigate account.
Once DKIM is activated you can access the setup in the Account Settings.
Adding a DKIM key
In order to add a DKIM key you will need to get help from your IT department. They need to generate a key for you, together with information about what domain and DNS identifier should be used. Only one key will be actively used at a time but you can add and replace the old one with a new key whenever you want.
How do I generate a DKIM key?
There are multiple ways to generate DKIM keys. It can be done directly from your email system. For safety reasons, we recommend you do it via your own systems and use that information in your Netigate account but if you are unable to do it from your systems you can use a DKIM-key generator.
For example, you can use DKIMCore.org
How to generate DKIM keys from DKIMCore
First, you need to enter the domain name that your organisation is using as <yourdomain.com>. When entered you press Generate and wait for the information to be processed by the page.
When the page is ready you will see information about a Private key and a Public key. You will need both to set up DKIM.
Follow these steps to set up DKIM:
You need to copy the public key and publish it in your domains DNS.
Enter the DKIM settings in you Netigate account and insert the domain name that your organisation is using as <yourdomain.com>.
Copy the DNS identifier for the public key and add it to your DKIM settings in your Netigate account. Example: xxxxxxxxxx.domainname
Copy the Private key and insert it into the DKIM settings in Netigate.
Insert the date from which the key should be active (Start date) and the date when the key should no longer be used (Valid until). It is advisable to complete this field if you plan to rotate your organisation’s key with some frequency.
Save the settings.
When the settings have been saved to Netigate you need to go back to DKIMCore and click the button Delete this page to make sure the information is removed and will not be accessible by anyone.
You can also find the instructions on how to set up DKIM and SPF for Netigate, here.
Add a Netigate DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Netigate emails
Once you establish that Netigate is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.