SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for eMarketeer and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your eMarketeer emails
In eMarketeer, go to “Account” -> “Email domains” and click to “Add a domain”.
Enter the domain name you want to authorize. E.g. “yourdomain.com” and click to add.
Now you get a list of records. Add them records to your DNS. Note: Making changes to your company’s DNS may not be accessible to you. If someone else at your company is responsible for the DNS (most often the IT department), you can click the link in the authorize dialog to conveniently send all information to the person in charge of your DNS.
Once the records are added, go back to eMarketeer and in the authorize dialog, click the button “Authorize”.
If the records were added correctly, pressing the button will validate and accept the authentication. If there’s something wrong with the authentication, it will be marked with a red color.
Note: DNS changes are often updated quickly, but please allow up to 48 hours for them to take effect.
NOTE: If you manage you domain in Valimail, you will need to add the 3 CNAME DKIM keys on your domain's configuration page in the Valimail platform.
Once the domain is authenticated, you can send emails from eMarketeer using your domain as “from email-address” with the best deliverability possible. You may repeat this process for any number of domain names in eMarketeer. If you need any help or run into questions, contact eMarketeer support at [email protected].
You can also find the instructions on how to set up DKIM and SPF for eMarketeer, here.
Add an eMarketeer DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your eMarketeer emails
Once you establish that eMarketeer is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.