SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Kallidus and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Kallidus emails
Two CNAME records are required:
kal1._domainkey.your_email_domain.com points to dkim1.kallidus-suite.com
kal2._domainkey.your_email_domain.com points to dkim2.kallidus-suite.com
Examples:
Please open a support ticket with Kallidus support once the records have been added and they will enable DKIM signing of emails.
You can also find the instructions on how to set up DKIM and SPF for Kallidus, here.
Add a Kallidus DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Kallidus emails
Once you establish that Kallidus is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.