This article covers the SPF and DKIM authentication processes for Ontraport and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

To setup DKIM for your Ontraport emails, please add the following CNAME DKIM key record in your DNS:

Name/Host: ontraport._domainkey

Value: dk1.domain.com.emldlv.net

(Replace domain.com with the name of your custom domain.)

NOTE: If you manage you domain in Valimail, you will need to add the CNAME DKIM key on your domain's configuration page in the Valimail platform.

Next, you need to contact their support, to make sure the DKIM key and other records, are verified on their end.

You can also find the instructions on how to set up DKIM and SPF for Ontraport, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Ontraport is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.