SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Privy and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Privy emails
In Privy, click the Account option from the navigation. Your business name appears there.
Select the Business Information option from the dropdown menu.
In the sidebar, select Sending Domain under the Email Settings section.
Click the + Add Sending Domain button in the upper right.
In the prompt, enter your domain name (e.g., example.com) and click the Save button. The provided domain must be a root domain, not a subdomain (e.g., mail.example.com).
You can also find more information on how to set up DKIM and SPF for Privy, here.
Add a Privy DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Privy emails
Once you establish that Privy is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.